What to do if the phone does not turn on?

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If your smartphone doesn’t turn on, don’t rush to give it up for repair. Perhaps these simple steps will help you reset the device.

1. Force to restart the device

Maybe your phone is on, but just froze. In this case, the screen may be dark and will not be affected by any behavior. Therefore, restart the device using the hardware buttons first.

How to reset iPhone?

On the iPhone SE, iPhone 6s, iPhone 6s Plus, and older models, press and hold the Home button with the top (or side) button for 10 seconds or more before the Apple logo appears.

On the iPhone 7 or iPhone 7 Plus, hold down the side key with the volume down button for 10 or more seconds until you see the Apple logo.

On the iPhone 8 or iPhone 8 Plus, first hold down the volume up button and release immediately, and then press the volume down button. Then press and hold the side button until the Apple logo appears.

How to reset Android smartphones?

Press the power button and volume down button at the same time and hold them for 10-15 seconds. If successful, the device will automatically turn off again or display a menu on the screen, in which you must select the restart command.

Some Android smartphones can be restarted using other buttons. If the device does not respond, look online to restart your model.

2. Remove the battery and replace it

If your phone has a removable battery, open the cover and remove the battery from the device. Wait at least 30 seconds and replace the battery. Then turn on the phone in the usual way.

3. Charge the phone

Plug in the phone using the original charger. If the charging symbol does not appear on the display for an hour and you cannot turn it on, check the integrity and cleanliness of the connector, as well as the condition of the power cord and adapter. If possible, try replacing other outlets, cables, or adapters.

4. Reset the appliance to factory settings

If the device does not work properly after you try to turn on the screen, try resetting to factory settings using the hardware buttons.

How can I restore the original settings to my iPhone?

Connect your phone to the computer via cable and launch iTunes. Then force the iPhone to restart. If you see the Apple logo, press and hold the keys until a recovery screen appears on your smartphone screen.

After that, a window with additional instructions will be displayed on the computer monitor. Click Update and follow the system requirements.

How to reset the original settings on an Android smartphone?

Make sure the smartphone is turned off and try the following combinations to restart:

• volume button + power button;

• mute button + power button;

• mute button + volume up button + on button;

• volume button + power button + Home button.

You need to hold all the keys at the same time and hold them for about 10-15 seconds. After that, a special menu will appear on the screen, in which you need to select the recovery point, and then select the Wipe data / factory reset command. If you do not see this command in Recovery mode, press and hold the power button and press the volume up button immediately.

During system recovery, you may lose personal data that is not synchronized with the server. Do not do this if you are afraid of deleting important data.

If none of the above recommendations help you turn on the appliance, return it under warranty or take it to a service center.

Why does the phone battery work?